Shipping policy

Shipping Information

At Pearlensa Jewellery, we are committed to delivering your beautiful jewellery pieces safely and efficiently. Please review our shipping policy below.

Processing Time

Orders are typically processed within 1-3 business days. During peak seasons or promotional periods, processing times may be extended. You will receive a confirmation email once your order has been shipped with tracking information.

Shipping Destinations

We currently ship to Greece and select international destinations. Shipping rates and delivery times vary depending on your location.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address and the weight of your order. We offer the following shipping options:

• Standard Shipping: 5-7 business days
  
  

International Orders

For international shipments, please note:

• Customs duties, taxes, and import fees may apply and are the responsibility of the customer
• These charges are determined by your local customs authority and are not included in our product prices or shipping costs
• Delivery times may vary due to customs clearance procedures
• We use reliable carriers with tracking services for all international shipments

Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to monitor your shipment's progress.

Delivery Issues

If your order hasn't arrived within the estimated delivery timeframe, please contact us at your earliest convenience. We will work with the shipping carrier to locate your package and resolve any delivery issues.

Contact Us

If you have any questions about shipping, please don't hesitate to reach out to our customer service team.